PRIVACY POLICY

Last Updated: September 13, 2026

1. Introduction
Cacti Sports Rehab (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment confirmations, scheduling reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms & Conditions.

2. Information We Collect

Contact Information: We may collect your name, email address, phone number, and information about your injury or condition when you submit forms, schedule appointments, or otherwise provide information to us.

Communications Data: If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

Usage and Device Information: We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and Care Data: If you schedule an appointment or inquire about treatment, we may collect details associated with those interactions including injury type and care preferences.

3. How We Use Your Information
We use your information to confirm appointments and respond to patient inquiries, send scheduling reminders and care updates, send SMS and email communications that you have explicitly consented to receive, share wellness tips and service information to patients who have opted in, improve our website and marketing performance using analytics, maintain compliance records related to consent and opt-outs, and protect our business and patients.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.

5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as scheduling platforms or customer service tools, is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

6. Your Choices
You can opt out of SMS messages at any time by replying STOP to any message. You can unsubscribe from marketing emails by clicking the unsubscribe link. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure.

8. Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.

10. Contact Us

Cacti Sports Rehab

Address: 5650 W Chandler Blvd, Suite 2, Suite 16, Chandler, AZ 85226

Phone: (602) 837-8747

Email: [email protected]